Please take a look at our frequently asked questions for more detailed information on your Sky installation and Sky products
All Sky equipment is loaned to you at no extra cost.
I still have questions about my install
Set-up fee from £20. ***
Here's the legal bit
* Setup cost: 1TB - £20 for new customers. Existing customers taking Sky Q Experience - £20, otherwise £199. 2TB - £75 for new and existing customers taking Sky Q Experience, otherwise £199. Existing customers wishing to take their existing box are subject to a standard home move installation fee - £35 (including VAT). Home move installations may cost extra and will be established by the engineer on the day. Saving compares total monthly price over 18 months of Sky Entertainment (£20 per month (pm)) Cinema (£10 pm) and Sky Sports with HD (£26 pm) with a contract and Box Sets (£5 pm), HD (£5 pm), Kids (£5 pm) on a rolling monthly basis. Subject to status. Upfront payment may be required. Offer available to new and existing customers. Should Sky Q be unavailable at a specific property, Sky± will be offered as an alternative. Limited to one offer and one box per household.
Sky TV (Sky Signature): £25 pm with a new 18-month minimum term. Prices may change during this period. Standard price (currently £30pm) applies when not signing up to a new min term or outside of min term. Prices may change during this period. Set-up: New customers: £20; Existing Sky Q customers: £20; Existing Sky+HD customers upgrading to Sky Q: £219. Non-standard set up may cost extra. Subject to status. Upfront payment may be required. General: Selection of shows/series available & varies each month. Requires Sky box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 24Mb/s. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Calls to Sky cost 7ppm plus your provider’s access charge. Correct at Wednesday 4 March. Further terms apply.
All Sky Q kit is loaned to you at no cost and must be returned at the end of your relevant subscription. Sky Q 1TB box: 700GB personal storage. Sky Q 2TB box: 1.7TB personal storage. 300GB storage reserved by Sky.
New customers Sky TV £100 bill credit offer or £25 bill credit for a stand alone Sky Broadband offer. Bill Credit will be applied to your Sky Account from
which your monthly payment costs will be taken from. Once £100 credit or £25 credit is consumed you will be charged your normal subscription costs.
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